pbs 88 Responsible Gaming — Play Safe, Stay in Control

1. Our Commitment to Responsible Gaming

pbs88 is Bangladesh's trusted online cricket betting and casino platform, and we take our responsibility to players seriously. Gambling is a form of entertainment — it carries risk by its very nature, and for the vast majority of players it remains a fun, recreational activity. However, we recognise that for a minority of players gambling can become a problem, causing financial difficulty, emotional distress, and harm to relationships and daily life.

Our responsible gaming policy is not a legal formality. It is an active, ongoing commitment to the wellbeing of every person who chooses to play on pbs88. We invest in the tools, staff training, and monitoring systems needed to identify at-risk behaviour early, intervene supportively, and provide every player with the means to manage their own gambling safely and sustainably.

These principles apply equally to all products on pbs88 — BPL and IPL cricket betting, live casino games powered by Evolution Gaming and Ezugi, premium slot titles from Pragmatic Play and NetEnt, crash games including Aviator by Spribe, and all other games offered on our platform. No product is exempt from our responsible gaming standards.

2. 18+ Age Restriction

The pbs88 platform is strictly for adults aged 18 years and above. This is not simply a policy preference — it is a non-negotiable requirement that pbs88 enforces at every stage of the account lifecycle.

2.1 Registration Age Check

Every new pbs88 account registration requires the applicant to confirm that they are 18 or older. Date of birth is a mandatory registration field, and any account where the stated date of birth indicates the applicant is under 18 will be rejected automatically before the account is created.

2.2 KYC Document Verification

All pbs88 players are required to complete identity verification — Know Your Customer (KYC) — before their first withdrawal and at any point determined by our compliance team. KYC requires submission of a government-issued identity document (National ID card, passport, or driving licence) which confirms the player's name and date of birth. Any player found to be under 18 at the KYC stage will have their account suspended immediately, all funds frozen, and all purported winnings forfeited in accordance with our Terms & Conditions.

2.3 Parental Controls

pbs88 strongly encourages parents and guardians to use device-level parental control software to restrict access to online gambling websites on computers, tablets, and smartphones used by children. If you believe a minor has accessed or registered on pbs88, contact us immediately at [email protected] so we can investigate and take appropriate action.

3. Problem Gambling Self-Assessment

Not everyone who gambles heavily has a problem, and not every player who occasionally loses more than planned is a problem gambler. However, gambling can become harmful when it begins to interfere with your finances, your relationships, your work, or your mental health. The following questions are designed to help you reflect honestly on your own gambling behaviour.

If you answer "yes" to three or more of the following questions, we strongly encourage you to use one of pbs88's player protection tools or to reach out to our support team for a confidential conversation.

4. Deposit & Loss Limits

Deposit and loss limits are among the most effective tools for keeping gambling within a budget you have consciously chosen in advance — before the excitement of a betting session begins. pbs88 makes it easy to set, adjust, and monitor these limits at any time.

4.1 How Deposit Limits Work

A deposit limit caps the total amount you can deposit into your pbs88 account within a defined time period. You can set limits at three intervals: daily (rolling 24-hour window), weekly (rolling 7-day window), or monthly (rolling 30-day window). Once you reach your limit for the current period, all further deposit attempts will be declined until the period resets, regardless of which payment method you use — bKash, Nagad, Rocket, Upay, Visa, or Mastercard.

4.2 How Loss Limits Work

A loss limit caps the total net losses you can sustain within a defined period. When your cumulative net losses across all betting and gaming activity on pbs88 reach your chosen ceiling, your account will be restricted from further wagering for the remainder of that period. Loss limits help prevent the pattern of escalating stakes that often accompanies attempts to chase losses.

4.3 Setting and Changing Limits

5. Time-Out & Cool-Off Periods

A time-out (also called a cool-off period) is a short-term account suspension that gives you a break from gambling without the long-term commitment of a full self-exclusion. pbs88 offers the following time-out durations, all of which can be activated instantly from your account settings:

• 24-hour time-out — account access suspended for one full day
• 48-hour time-out — account access suspended for two days
• 7-day time-out — account access suspended for one week
• 30-day time-out — account access suspended for one calendar month
• Custom period — choose any duration up to 42 days

During a time-out, your pbs88 account login is disabled. You will not receive any promotional emails, SMS messages, or bonus offers during the suspension period. Your account balance is preserved, and you may return to normal play once the time-out period has elapsed — no action required on your part to reactivate.

Time-outs cannot be shortened or cancelled once activated. If you feel you need a longer break, consider activating a full self-exclusion (see section 6 below). If you are unsure which option is right for you, contact our support team at [email protected] for a confidential conversation.

6. Self-Exclusion

Self-exclusion is the most comprehensive player protection tool available on pbs88. It is designed for players who recognise that their gambling has become harmful and who want to stop entirely, for an extended period or permanently.

6.1 How to Self-Exclude

You can request self-exclusion in two ways:

• Via your account dashboard: Navigate to Responsible Gaming Settings and select "Self-Exclusion". Choose your desired exclusion period and confirm. The exclusion activates within minutes.
• Via email: Send a request to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the duration you are requesting. Our team will process the request and confirm activation within 24 hours.

6.2 Self-Exclusion Periods

• 6 months — the minimum self-exclusion period
• 12 months — one full year
• 2 years
• 5 years
• Permanent — account closed indefinitely with no option to reopen

6.3 What Happens During Self-Exclusion

Once self-exclusion is active, the following apply without exception:

• Account login is permanently disabled for the duration of the exclusion period
• All promotional communications are stopped immediately
• No new account may be created on pbs88 using the same identity, email address, phone number, or payment method during the exclusion period
• Any account balance remaining at the time of exclusion is held securely and will be returned to your original payment method upon request
• Our compliance team will flag the exclusion to prevent circumvention via new registrations

7. Additional Player Protection Tools

Beyond limits and exclusion, pbs88 provides the following additional features to help all players maintain control and awareness of their gambling activity:

7.1 Account Activity Statements

Request a full activity statement for your pbs88 account at any time. Statements include a complete record of all deposits, withdrawals, bets placed, games played, and net win/loss figures for any date range you choose. Reviewing your activity statement monthly is a good habit for any player.

7.2 Session Reminders

Set a session duration reminder in your account settings to receive a pop-up notification after a chosen period of continuous play. Available intervals: 30 minutes, 1 hour, 2 hours, and custom. The reminder prompts you to take a break — you can dismiss it and continue, or choose to end your session at that point.

7.3 Reality Check Pop-Ups

Enable reality check notifications to see a summary of your current session's net result — how much you have deposited, how much you have wagered, and your current net position — at regular intervals during play. Seeing your actual financial position in real time helps counter the distorted perception of time and money that can occur during extended gambling sessions.

7.4 Balance Visibility Controls

You can choose to hide your account balance display from the main interface, reducing the temptation to chase a specific target balance and allowing you to focus on the entertainment value of each individual bet rather than an overall running total.

8. Support & External Resources

If you are concerned about your own gambling or the gambling of someone you care about, pbs88 encourages you to seek support. You do not need to be in crisis to reach out — early conversations are always better than waiting until a problem becomes severe.

8.1 Contact pbs88 Support

Our customer support team is available daily from 9:00 AM to 11:00 PM Bangladesh Standard Time (BST, UTC+6) and can assist with activating any responsible gaming tool, discussing your account, or simply listening if you need to talk through your concerns. Contact us at [email protected]. All responsible gaming communications are handled with complete confidentiality.

8.2 Recognising Problem Gambling in Others

Problem gambling does not only affect the individual — it impacts families, friendships, and workplaces across Bangladesh. If you are worried about someone close to you, look for the following signs: secrecy about finances, unexplained debt, selling possessions, mood swings related to gambling wins or losses, neglecting work or family responsibilities, and borrowing money with no plausible explanation. If you recognise these patterns, encourage the person to seek support, and contact us if you believe they hold a pbs88 account.

8.3 Keeping Gambling in Perspective

Healthy gambling has a few consistent characteristics: it is budgeted in advance from discretionary income, it is time-limited, it is treated as entertainment rather than income, and losses are accepted as the cost of that entertainment. If any of these characteristics no longer describes your gambling, it may be time to use one of the tools described on this page or to take a break entirely. pbs88 will always support your decision to stop or reduce your play — your wellbeing matters more than your activity on our platform.